FAQ’s

How do I log in to my account?

In order to log in to your account you need to click on Login button enter your username and password, which sent to your registered email.

How do I reset my password?

Resetting your password is easy. Click on Log In and then on Forgot password. After entering your email address, you’ll receive an email with further instructions.

How can I deposit?

In order to deposit, log in to your account, and then click on Deposit button. There are multiple deposit methods you can choose from.

How can I withdraw my funds?

For making a withdrawal, simply log in to your account, click on the Banking tab, then on the Withdrawal tab. Enter in the amount you wish to withdraw and click on Next button. Fill in the required fields and then click on Submit button.

Where can I find a status of my deposit transfer?

Information regarding your deposits, withdrawals and transfers is available under the Deposit section tab.

Where are Letsmine’s services are available?

Clients can use their accounts worldwide, however the availability of jurisdictions may depend on your country of residence. Please check the registration page to see which jurisdictions are available to you.

Are my funds and personal details safe?

Yes. Your private information is highly protected using the most up-to-date hi-tech techniques on the market, ensuring you are in a safe trading environment. 24option secures all transmissions with a 128bit SSL encryption certificate provided by PositveSSL.

How do I cancel my account?

If you wish to quit trading and close the account, first of all, we need to process a full withdrawal request. Please, make sure there are no open trades on your account and the funds are not involved in trading, so our agents can release the full amount. You can submit a withdrawal request via Banking — Withdrawal. Once the money is received, contact us in order to close your account info@letsmine.com.

How can I contact someone immediately?

Please contact our Live Chat available on the website, and our Customer Support will help you with arranging a call back from one of the agents or your account manager.

I have no trading experience but interested to trade, how do I start?

You’ll be able to find a lot of useful information in our Education section about Technical and Fundamental analysis for a better understanding of stock exchange trading. Also, you can practise on the demo account with virtual funds to get a first impression of the trading process. For more information, please contact us at: info@letsmine.com.